TERMS OF SERVICE

Effective Date: June 25, 2026

Welcome to the website of PRL Glass Systems (“PRL Glass,” “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of https://prlglass.com (the “Site”), including all information, technical resources, downloadable materials, product documentation, customer portals, and services made available through the Site.

By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Cookie Policy, and any other policies referenced herein.

If you do not agree with these Terms, you should discontinue use of the Site immediately.

1. Purpose of the Website

The PRL Glass Systems website is intended to provide information regarding our architectural glass and aluminum products and services, including but not limited to:

Product information and specifications
Technical documentation
CAD drawings and BIM models
Installation resources
Product brochures and catalogs
Educational materials
Company news
Contact forms
Quote request forms
Distributor and customer login access
Other business-related resources

The information presented on this Site is provided for general informational and commercial purposes only.

2. Eligibility

You may use this Site only if you are legally capable of entering into binding agreements under applicable law.

If you are accessing this Site on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Acceptance of Terms

By accessing, browsing, downloading materials from, submitting information through, or otherwise using this Site, you agree to comply with these Terms and all applicable federal, state, local, and international laws and regulations.

These Terms apply to all visitors, distributors, customers, contractors, architects, designers, fabricators, installers, suppliers, and any other users of the Site.

4. Permitted Use

You may use this Site solely for legitimate business and informational purposes related to PRL Glass Systems’ products and services.

You may:

Browse product information.
Download publicly available catalogs, brochures, technical documents, and installation guides.
Submit contact or quotation requests.
Access authorized distributor or customer portals.
Share links to publicly available pages.

Any use beyond these purposes requires prior written authorization from PRL Glass Systems.

5. Prohibited Activities

You agree not to:

Use the Site for any unlawful purpose.
Attempt to gain unauthorized access to any portion of the Site, servers, databases, customer portals, or connected systems.
Circumvent or interfere with the security or operation of the Site.
Upload viruses, malware, malicious code, or any technology intended to disrupt website functionality.
Use automated software, bots, spiders, scrapers, crawlers, or similar technologies to access, copy, monitor, or collect information from the Site without prior written permission.
Use any content from this Site for the purpose of training artificial intelligence models, machine learning systems, large language models, or automated data collection systems without the Company’s prior written consent.
Attempt to reverse engineer, interfere with, overload, or otherwise impair the functionality of the Site.
Misrepresent your identity or affiliation with any person or organization.
Use the Site in any manner that could damage PRL Glass Systems’ reputation or interfere with other users’ ability to access the Site.

Violation of these Terms may result in suspension or termination of access and any other remedies available under applicable law.

6. Website Availability

We strive to maintain continuous availability of the Site; however, we do not guarantee uninterrupted access.

PRL Glass Systems reserves the right to modify, suspend, discontinue, or restrict access to any portion of the Site at any time without prior notice, including for maintenance, security updates, system improvements, or other business reasons.

We shall not be liable for any interruption, delay, or temporary unavailability of the Site.

7. Product Information

PRL Glass Systems strives to ensure that all information presented on this Site is accurate, complete, and current. However, product information is provided for general informational purposes only and should not be interpreted as a guarantee or warranty.

Product descriptions, dimensions, specifications, finishes, colors, hardware options, performance ratings, certifications, installation recommendations, and other technical information are subject to change without prior notice.

While we make reasonable efforts to maintain accurate information, typographical errors, technical inaccuracies, omissions, or outdated information may occasionally appear. PRL Glass Systems reserves the right to correct any such errors and update information at any time without prior notice.

Nothing contained on this Site constitutes a binding representation regarding the availability, suitability, or future availability of any product.

8. Technical Specifications

Technical specifications published on this Site are intended to assist architects, designers, distributors, contractors, fabricators, installers, and other industry professionals during project planning.

Although every reasonable effort is made to provide accurate technical information, users are solely responsible for independently verifying all specifications before relying upon them for design, engineering, fabrication, permitting, purchasing, or installation.

PRL Glass Systems assumes no responsibility for project decisions made solely on the basis of information obtained from this Site.

Project-specific conditions, applicable building codes, engineering requirements, local regulations, and jurisdictional approvals remain the responsibility of the project professionals.

9. Product Availability

Not all products displayed on this Site are available in every geographic region.

Certain products, finishes, hardware, glazing options, colors, configurations, or accessories may be discontinued, temporarily unavailable, modified, or offered only through authorized distributors.

Availability may change without notice.

PRL Glass Systems reserves the right to discontinue or modify any product line, component, accessory, or specification at any time.

10. Pricing

Unless expressly stated otherwise, pricing displayed on this Site is provided for informational purposes only.

Prices, shipping charges, taxes, lead times, discounts, promotions, and availability may change without notice.

The publication of pricing information on this Site does not constitute a contractual offer.

Final pricing will be determined only after review by PRL Glass Systems and confirmation through an official quotation or order acknowledgment.

In the event of pricing errors, typographical mistakes, system errors, or incorrect information published on the Site, PRL Glass Systems reserves the right to correct such errors and refuse or cancel any quotation or order affected by those errors.

11. Quote Requests

Users may submit quotation requests through forms available on the Site.

Submission of a request for quotation does not create a contractual relationship between the user and PRL Glass Systems.

All quotations are:

Subject to review by PRL Glass Systems.
Based upon information provided by the customer.
Subject to product availability.
Subject to engineering review when applicable.
Subject to pricing verification.
Subject to final written approval.

Quotations may expire according to the validity period stated on the quotation document.

12. Orders

No order shall be considered accepted until it has been reviewed and confirmed in writing by PRL Glass Systems.

Submission of purchase orders, requests through distributor portals, emails, or online systems does not automatically constitute acceptance by PRL Glass Systems.

PRL Glass Systems reserves the right to reject or cancel any order due to, including but not limited to:

Product availability.
Pricing errors.
Credit approval.
Incomplete project information.
Regulatory restrictions.
Suspected fraud.
Force majeure events.

Additional terms may apply to accepted purchase orders and commercial agreements.

13. Distributor & Customer Portal

Certain portions of this Site provide access to secure third-party platforms used by distributors, dealers, customers, and authorized business partners for quotations, ordering, account management, product information, and related business services.

Access to these systems may require separate credentials and may be governed by additional agreements, license terms, privacy policies, or conditions established by PRL Glass Systems or the third-party platform provider.

Users acknowledge that these secure portals operate independently from the public website.

PRL Glass Systems is not responsible for temporary outages, interruptions, maintenance, or technical issues affecting third-party platforms beyond its reasonable control.

14. Customer Accounts

Users granted access to distributor or customer portals are responsible for maintaining the confidentiality of their login credentials.

Users agree to:

Maintain accurate account information.
Protect usernames and passwords.
Notify PRL Glass Systems promptly of any suspected unauthorized access.
Accept responsibility for activities conducted under their accounts unless unauthorized access resulted solely from PRL Glass Systems’ negligence.

PRL Glass Systems reserves the right to suspend, restrict, or terminate account access at its sole discretion in cases involving misuse, security concerns, fraudulent activity, violation of these Terms, or other legitimate business reasons.

15. Product Downloads and Technical Resources

The Site may provide downloadable resources, including but not limited to:

Product catalogs
Technical manuals
Installation guides
CAD drawings
BIM models
Product data sheets
Brochures
Performance documentation
Marketing materials

These materials are provided solely as informational resources for customers and industry professionals.

Users are responsible for confirming that they are using the most current version of any document before relying upon it for design, engineering, fabrication, specification, or installation.

Downloaded materials may not be modified, republished, redistributed, sold, sublicensed, incorporated into commercial publications, or otherwise exploited without prior written permission from PRL Glass Systems, except as reasonably necessary for legitimate project planning, specification, purchasing, or installation activities involving PRL Glass Systems products.

16. Intellectual Property

All content available on this Site is owned by or licensed to PRL Glass Systems and is protected by United States and international copyright, trademark, trade dress, and other intellectual property laws.

Protected content includes, but is not limited to:

Product photographs
Product renderings
Logos
Trademarks
Trade names
Product names
Website design and layout
Graphics and icons
Videos and animations
Technical drawings
CAD files
BIM models
Product specifications
Installation guides
Catalogs
Brochures
Marketing materials
Articles and educational content
Software, scripts, and source code used to operate the Site

Nothing contained on this Site shall be interpreted as granting any license or right to use any intellectual property without the prior written consent of PRL Glass Systems.

17. Limited License

PRL Glass Systems grants visitors a limited, non-exclusive, non-transferable, and revocable license to access and use the Site solely for legitimate business purposes related to evaluating, specifying, purchasing, or installing PRL Glass Systems products.

This license does not permit users to:

Copy substantial portions of the Site.
Reproduce website content.
Create derivative works.
Mirror or frame the Site.
Sell or redistribute downloadable materials.
Remove copyright or trademark notices.
Use Site content for commercial purposes unrelated to PRL Glass Systems products.

This license automatically terminates if these Terms are violated.

18. Artificial Intelligence and Automated Data Collection

Except where expressly authorized in writing by PRL Glass Systems, users may not use this Site or any of its content for:

Training artificial intelligence models.
Machine learning datasets.
Large language models (LLMs).
Generative AI systems.
Automated content extraction.
Data mining.
Web scraping.
Automated indexing beyond standard search engine indexing.
Building competing databases or repositories.

The use of automated tools to systematically collect, copy, download, or reproduce content from this Site without prior written authorization is strictly prohibited.

PRL Glass Systems reserves all rights to pursue available legal remedies for unauthorized use of its intellectual property.

19. User Submissions

Users may voluntarily submit information through:

Contact forms
Quote request forms
Product inquiries
Customer service requests
Employment inquiries
General correspondence

By submitting information through the Site, you represent that:

The information provided is accurate.
You have the legal right to submit the information.
The information does not violate the rights of any third party.
The information does not contain malicious code or unlawful content.

PRL Glass Systems may use submitted information solely for legitimate business purposes, including responding to inquiries, preparing quotations, providing customer support, processing requests, improving services, or communicating with users.

Submission of information does not transfer ownership of any intellectual property unless otherwise agreed in writing.

20. User Feedback

Any comments, suggestions, recommendations, ideas, feedback, or other voluntary communications submitted regarding our products, services, or website may be used by PRL Glass Systems without restriction and without compensation, unless otherwise agreed in writing.

Nothing in this section grants PRL Glass Systems ownership of confidential business information intentionally identified as confidential by the submitting party.

21. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using this Site, you acknowledge that you have read and understand our Privacy Policy.

If there is any conflict between these Terms and the Privacy Policy regarding the processing of personal information, the Privacy Policy shall govern.

22. Cookies and Consent Preferences

This Site uses cookies and similar technologies to improve functionality, analyze website performance, and support marketing activities.

Cookie categories may include:

Necessary Cookies
Functional Cookies
Analytics Cookies
Advertising Cookies

Users may review, modify, or withdraw their cookie preferences at any time by using the Consent Preferences button available throughout the Site.

For additional information regarding our use of cookies, please refer to our Cookie Policy.

23. Analytics and Advertising Technologies

PRL Glass Systems uses trusted third-party technologies that may collect information regarding website usage and advertising performance, including but not limited to:

Google Analytics
Google Ads Conversion Tracking
Google Ads Remarketing
Meta Pixel (Facebook)

These services help us understand website traffic, improve user experience, evaluate marketing performance, and deliver relevant advertising where permitted by applicable law.

Where required by applicable privacy laws, these technologies operate in accordance with the consent preferences selected by the user through our consent management platform.

For more information regarding these practices, please review our Privacy Policy and Cookie Policy.

24. Third-Party Websites

The Site may contain links to third-party websites, applications, customer portals, software platforms, distributors, manufacturers, or other external resources.

These third-party services operate independently from PRL Glass Systems.

We do not control, endorse, or assume responsibility for:

Third-party content.
Website availability.
Privacy practices.
Security measures.
Products or services offered by third parties.

Users access third-party websites entirely at their own risk and should review the applicable terms and privacy policies before providing any personal information.

25. Electronic Communications

By submitting forms, requesting quotations, contacting PRL Glass Systems, or otherwise communicating through the Site, you consent to receive electronic communications related to your inquiries, requests, quotations, customer support, or business relationship.

Such communications may be provided by email or other electronic means and shall satisfy any legal requirement that communications be made in writing, where permitted by applicable law.

26. Disclaimer of Warranties

THE SITE, INCLUDING ALL CONTENT, PRODUCT INFORMATION, TECHNICAL DOCUMENTATION, DOWNLOADABLE MATERIALS, SOFTWARE, SERVICES, AND OTHER RESOURCES MADE AVAILABLE THROUGH THE SITE, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRL GLASS SYSTEMS DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION:

MERCHANTABILITY;
FITNESS FOR A PARTICULAR PURPOSE;
TITLE;
NON-INFRINGEMENT;
ACCURACY;
COMPLETENESS;
RELIABILITY;
AVAILABILITY.

PRL Glass Systems does not warrant that:

The Site will operate uninterrupted or error-free;
The Site will always be secure or free of viruses or harmful components;
Technical documents will remain current at all times;
Product information will always be complete or free from typographical errors;
Downloads will be compatible with every software platform or device.

27. Technical Information Disclaimer

The technical information available on this Site is intended solely as a general reference for architects, designers, engineers, contractors, fabricators, distributors, and other industry professionals.

Although PRL Glass Systems makes reasonable efforts to maintain accurate technical documentation, users are solely responsible for verifying:

Dimensions
Engineering calculations
Building code compliance
Structural requirements
Glass compatibility
Hardware compatibility
Wind load requirements
Local jurisdictional requirements
Project-specific conditions

before relying on any information for fabrication, permitting, purchasing, engineering, or installation.

Nothing contained on this Site constitutes engineering, architectural, structural, legal, or professional advice.

28. Installation Disclaimer

PRL Glass Systems manufactures and supplies architectural glass and aluminum systems.

Unless expressly agreed in writing, PRL Glass Systems is not responsible for:

Installation performed by third parties;
Project supervision;
Jobsite conditions;
Structural engineering;
Code compliance verification;
Design errors;
Improper installation;
Improper product selection.

Proper installation remains the responsibility of qualified professionals retained for each individual project.

29. Limitation of Liability

To the fullest extent permitted by applicable law, PRL Glass Systems, its affiliates, officers, directors, employees, distributors, licensors, suppliers, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from or related to:

Use of the Site;
Inability to access the Site;
Reliance upon information published on the Site;
Product specifications;
Technical documentation;
Downloaded files;
Third-party services;
Customer portals;
Delays or interruptions;
Data loss;
Loss of business;
Lost profits;
Project delays;
Construction costs;
Replacement costs.

This limitation applies regardless of the legal theory asserted and even if PRL Glass Systems has been advised of the possibility of such damages.

Where applicable law does not permit certain limitations, liability shall be limited to the maximum extent permitted by law.

30. Indemnification

You agree to defend, indemnify, and hold harmless PRL Glass Systems, its affiliates, directors, officers, employees, distributors, licensors, suppliers, and representatives from and against any claims, liabilities, damages, losses, judgments, settlements, costs, or expenses (including reasonable attorneys’ fees) arising out of:

Your use of the Site;
Your violation of these Terms;
Your violation of applicable law;
Your infringement of any intellectual property rights;
Your misuse of downloadable materials or technical documentation.

31. Force Majeure

PRL Glass Systems shall not be liable for any delay or failure to perform resulting from circumstances beyond its reasonable control, including but not limited to:

Natural disasters;
Fire;
Flood;
Earthquake;
Pandemic;
Labor disputes;
Supply chain disruptions;
Government actions;
Acts of terrorism;
War;
Cybersecurity incidents;
Utility interruptions;
Internet outages;
Transportation delays.

Performance shall resume as soon as reasonably practicable after the event has concluded.

32. DMCA Copyright Policy

PRL Glass Systems respects the intellectual property rights of others and expects users of this Site to do the same.

If you believe that copyrighted material appearing on this Site infringes your rights, you may submit a written notice including:

Identification of the copyrighted work.
Identification of the allegedly infringing material.
Your contact information.
A statement made under penalty of perjury that your claim is made in good faith.
Your electronic or physical signature.

DMCA Notices should be directed to:

PRL Glass Systems

33. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms or the use of the Site shall be exclusively resolved in the state or federal courts located in Los Angeles County, California, and each party irrevocably submits to the jurisdiction of those courts.

34. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

35. Waiver

Failure by PRL Glass Systems to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available under these Terms or applicable law.

36. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, Accessibility Statement, and any other policies expressly incorporated by reference, constitute the entire agreement between you and PRL Glass Systems regarding your use of the Site.

These Terms supersede any prior understandings or agreements relating to the Site.

CAUTIONS FOR GLOBAL USE AND EXPORT AND IMPORT COMPLIANCE

Due to the global nature of the internet, through the use of our network you hereby agree to comply with all local rules relating to online conduct and that which is considered acceptable Content. Uploading, posting and/or transferring of software, technology and other technical data may be subject to the export and import laws of the United States and possibly other countries. Through the use of our network, you thus agree to comply with all applicable export and import laws, statutes and regulations, including, but not limited to, the Export Administration Regulations, as well as the sanctions control program of the United States. Furthermore, you state and pledge that you:

are not on the list of prohibited individuals which may be identified on any government export exclusion report nor a member of any other government which may be part of an export-prohibited country identified in applicable export and import laws and regulations;
agree not to transfer any software, technology or any other technical data through the use of our network Services to any export-prohibited country;
agree not to use our website network Services for any military, nuclear, missile, chemical or biological weaponry end uses that would be a violation of the U.S. export laws; and
agree not to post, transfer nor upload any software, technology or any other technical data which would be in violation of the U.S. or other applicable export and/or import laws.

37. Changes to These Terms

PRL Glass Systems reserves the right to modify these Terms at any time.

Updated versions will become effective upon posting on this Site, unless otherwise indicated.

Your continued use of the Site following any modification constitutes your acceptance of the revised Terms.

Users are encouraged to review these Terms periodically.

38. Contact Information

If you have questions regarding these Terms of Service, please contact:

PRL Glass Systems

14760 Don Julian Road
City of Industry, California 91746
United States

Phone: 800-433-7044

Email: info@prlglass.com

Website: https://prlglass.com

Effective Date

June 25, 2026